Straight answers about our process, pricing, and compliance standards.
For organizations in receivership, liquidation, or financial distress, we perform data destruction and equipment removal at no charge to the estate. We recover our costs by remarketing the decommissioned equipment — servers, networking gear, workstations — on the secondary market. The estate gets compliant data destruction and a clean facility. We take on the risk of whether the equipment has resale value. If it doesn't, we recycle it responsibly and absorb the cost.
Within 48 hours of completing data destruction. This is a contractual commitment, not an estimate. The certificate includes per-device serial numbers, destruction method, verification results, technician name, and date of destruction. It's ready for your compliance file or auditor the moment you receive it.
Yes — but not with traditional overwrite methods. SSDs and NVMe drives use wear leveling and over-provisioning, which means a standard multi-pass overwrite can miss data stored in hidden reserves. We use NIST Purge-level cryptographic erase, which destroys the encryption key that protects the data, rendering the entire drive unrecoverable. For drives that don't support cryptographic erase, we escalate to physical destruction.
Every device follows one of four documented paths: remarketed (resold to verified buyers in the US), recycled through certified e-waste processors, physically destroyed, or returned to you if requested. We maintain disposition records for a minimum of three years, and no equipment is ever exported offshore. You receive a Final Disposition Report documenting what happened to every asset.
We deal with this on nearly every job. Before service day, we work with you to identify and separate leased or financed equipment. Anything with a lease tag — Dell Financial Services, HPE Financial Services, etc. — gets flagged as "DO NOT REMOVE." We can wipe the data on leased equipment (the data is yours, even if the hardware isn't), but we will not remove it from your facility without written authorization from the lessor. This is documented in our Pre-Entry Access Brief, which we send you before service day.
We do not unplug anything connected to active infrastructure. Pulling the wrong cable in a server room can take down production systems that have nothing to do with the decommission. Your IT team (or a designated representative) must disconnect and confirm in writing that equipment is powered down and off-network before we touch it. We'll coordinate timing with your team to make this painless.
Our data destruction follows NIST Special Publication 800-88 Revision 1 — the federal standard for media sanitization. Our documentation is structured to support audits under HIPAA, HITECH, GLBA (Gramm-Leach-Bliley Act), PCI DSS, and state-level data disposal laws. We don't just name-drop these standards — our Chain of Custody forms, Certificates of Destruction, and Final Disposition Reports are built specifically to satisfy the documentation requirements these regulations demand.
We're based in Central Illinois and serve the Midwest and Eastern United States. For high-value projects — large server decommissions, multi-site engagements, or distressed organizations in receivership — we'll travel further. Service area is ultimately determined by project scope and equipment value. If you're not sure whether we can reach you, call us.
For standard engagements, we schedule within 1–2 weeks of contract execution. For urgent situations — court-ordered dispositions, facility closures, or time-sensitive compliance issues — we can mobilize within 24–48 hours. We confirm every appointment 48 hours in advance and again the morning of service day.
That's our specialty. We work regularly with court-appointed receivers, state insurance liquidators, and bankruptcy trustees. We understand that in these situations, budgets are frozen, timelines are dictated by court orders, and compliance exposure is immediate. Our zero-cost disposition program is specifically designed for this — we resolve the data liability and clear the facility at no cost to the estate. We can also provide documentation suitable for court filings if needed.
Yes. Every engagement produces a documentation package that includes: a per-device Certificate of Destruction with serial numbers and destruction method, a Chain of Custody form with photographic evidence, and a Final Disposition Report summarizing the complete lifecycle of every asset. These documents are structured to answer the specific questions HIPAA and GLBA auditors ask. We can also provide a summary letter for your legal counsel or compliance officer if needed.